We collect and hold information about clients under the legal basis identified as “legitimate interest”, as defined under the general data protection regulations (2018). This privacy policy explains how we use any personal information we collect in carrying out our role as specialist assessors. It also informs you of your rights and our responsibilities in the processing of personal information under the general data protection regulations.
What information do we collect?
We collect information about our client’s developmental background as well as their current and previous social, educational and family circumstances. This is collected through a voluntarily completed questionnaire and (where applicable) previous assessment reports provided by the client. Data is also collated during the assessment from the tests that the client completes.
How will we use the information?
We collect information in order to complete a full diagnostic report, make recommendations and suggestions for further support. This information is confidential.
Sharing personal information with third parties
We do not discuss or share personal information with third parties.
However, if our professional opinion was that there was an immediate and serious risk that a client might harm themselves, or someone else, or be harmed by someone else then we may have to share personal information with a third party, such as a GP or the emergency services, without first obtaining consent. This might be because it is not practically possible to obtain consent or because attempting to do so might lead to a delay in accessing healthcare and therefore endanger our client’s life or that of another.
In the extremely rare cases where we have to share personal information with third parties to protect our client or another person, we will only share personal information insofar as it is relevant and necessary to protect our client or another person.
As you would expect, we will share personal information with law enforcement or other authorities, if required by applicable law.
Access to personal information and correction
Clients have a right to request a copy of the information we hold about them. To obtain a copy of some or all personal information, please contact us through the Contact Us section of this website.
We need to make sure that personal information is accurate and up-to-date. Clients may ask us to correct or remove information they think is incorrect or inaccurate.
Our clients have the right to ask us to erase personal information we hold about them. We can refuse the request if such personal information is needed in the defence or exercise of legal claims, or if we believe there is an overriding legitimate interest to retain your information.
Storage of information
We keep personal information in electronic records. Computers are password protected. Assessment reports are also password protected. The test papers will be destroyed once the information has been transferred to the assessment report.
Length of storage
An electronic copy of the completed questionnaire will be kept on file after the assessment along with an electronic copy of the assessment report until either the child being assessed is 24 years of age (as per statutory requirements for storing data on under 18s) or for seven years after the assessment date for adults being assessed.
Right to complain
You have the right to complain to the Information Commissioner’s Office without prejudice about the processing of your personal data at: www.ico.prg.uk
Contact details
You can contact us through this website.